Effective Date: April 1, 2025

Welcome to Urban Chics! By accessing, browsing, or using our website (https://urbanchics.shop/) and purchasing products from us, you are agreeing to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our website. If you do not agree to all of the terms and conditions, you may not access the website or use any of the Services.

This website is operated by Urban Chics. Throughout the site, the terms “we”, “us”, and “our” refer to Urban Chics. By accessing or using our website and purchasing products from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms”), including any additional terms and policies referenced herein or available via hyperlink.

We reserve the right to update or modify these Terms at any time by posting changes on our website. Continued use of the website after any changes constitutes acceptance of the new Terms. Our store is powered by WooCommerce, providing the e-commerce platform that enables us to sell our products to you.

1. ONLINE STORE TERMS

By using our site, you represent that you are of legal age in your country, or you have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or website without our written permission.

A breach of any of these Terms will result in an immediate termination of your access to our Services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time. We may also suspend or terminate accounts if these Terms are violated.

Any content you submit to us (excluding payment information) may be transferred unencrypted and adapted for technical requirements of our hosting partner, WooCommerce. Credit card information is always encrypted during transmission via the use of SSL encryption technology.

By using our website and services, you agree not to engage in any activity that violates our Terms, including the unlawful collection of others’ personal data, distributing viruses, or engaging in illegal activities.

3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We strive to ensure that the information provided on our website is accurate and up-to-date. However, we are not responsible if the information on our website is inaccurate, incomplete, or outdated. The content provided on our website is for general reference only, and we recommend consulting other sources before making any purchasing decisions.

We reserve the right to modify the content on our site at any time without prior notice.

4. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any part of the Service without prior notice, and we shall not be held liable for any price modifications, product discontinuations, or service interruptions.

5. PRODUCTS OR SERVICES

All products are available exclusively through our website and may have limited quantities. Our products are subject to availability. We aim to display product colors and images as accurately as possible, but we cannot guarantee that the colors will be accurate on every device. The final product may vary slightly due to lighting, fabric patterns, and display settings.

We reserve the right to:

  • Limit product sales by region or customer.
  • Change product descriptions or pricing at any time without notice.
  • Discontinue products at any time without prior notice.

6. SHIPPING AND DELIVERY

We offer international shipping, and our estimated delivery times are as follows:

  • United States: Typically 5–10 business days.
  • Europe: Typically 10–15 business days.

Shipping fees are calculated at checkout based on the weight of the product and the shipping address. Please be aware that customs duties, taxes, or additional fees may apply for international orders, and these costs are the responsibility of the customer.

We are not responsible for:

  • Incorrect shipping addresses provided by customers.
  • Refused or undeliverable packages.
  • Delays in delivery caused by factors outside of our control, such as customs delays, weather, or service interruptions by shipping carriers.

Once your order has been shipped, you will receive an email with a tracking link to monitor your shipment.

7. RETURNS AND REFUNDS

We accept returns or issue full refunds within 7 days of delivery, but only in cases where the product is defective due to manufacturing issues or damage during shipping.

To be eligible for a return:

  • The item must be unused, in its original condition, and with all tags and packaging intact.
  • Proof of defect or damage may be required.

If your product meets these criteria, we will offer a full refund or a replacement. Please refer to our full Refund Policy for detailed instructions on the return process.

8. BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our sole discretion, including orders under the same account, payment method, or shipping address. You agree to provide accurate, complete, and up-to-date purchase and account information for all orders made through our store.

It is your responsibility to ensure that the billing information provided is correct and up to date, and to notify us of any changes to your billing details.

9. THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools or links to third-party websites. We do not monitor or have control over these third-party websites or services, and we are not responsible for the content, policies, or actions of third-party websites.

Use of any third-party tools is at your own risk, and you should ensure you understand their terms before using these services. We encourage you to review the privacy policies of third-party websites before sharing any personal information.

10. USER COMMENTS AND FEEDBACK

Any comments, suggestions, ideas, or feedback you provide to us may be used by Urban Chics without restriction, including for marketing purposes. By submitting content to us, you grant us the right to use, modify, and share your content as we see fit, without compensation or obligation.

You agree that any content you submit does not infringe upon the rights of others, including intellectual property rights, and does not contain harmful or offensive material.

11. PERSONAL INFORMATION

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data. You can review our Privacy Policy at any time by visiting the following link: https://urbanchics.shop/privacy-policy

12. ERRORS AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

13. PROHIBITED USES

You are prohibited from using our site or content for:

  • Any unlawful or fraudulent purpose.
  • Violating intellectual property rights.
  • Transmitting viruses or malicious code.
  • Collecting personal data of others.
  • Spamming or interfering with website security.

A violation of any prohibited use may result in the termination of your access to our Services.

14. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free use of our Services. All products and Services are provided “as is,” without warranties, either expressed or implied. Urban Chics makes no warranties regarding the availability, accuracy, or completeness of the information on our website or the suitability of products for specific purposes.

Urban Chics shall not be liable for any damages arising from your use of our website or products, except where prohibited by law.

15. INDEMNIFICATION

You agree to indemnify and hold harmless Urban Chics and its affiliates from any claims, damages, losses, or liabilities arising out of your breach of these Terms, your use of the website, or any violation of law or third-party rights.

16. SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will continue in full force and effect.

17. TERMINATION

These Terms remain effective until terminated by either you or us. We may terminate your access to the website and Services without notice if you violate any provision of these Terms. Upon termination, all rights and obligations that have accrued prior to termination will survive.

18. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Urban Chics. They supersede any previous agreements, communications, or representations regarding your use of our website and Services.

19. GOVERNING LAW

These Terms and any separate agreements are governed by and construed in accordance with the laws of the jurisdiction in which Urban Chics operates. Any disputes or legal actions arising out of these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

20. CHANGES TO TERMS

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with an updated effective date. You can review the most recent version of these Terms at any time.

21. CONTACT INFORMATION

For any questions regarding these Terms & Conditions, please contact us at:

Email: shop@urbanchics.shop